How to launch Remote Assistance in Vista/Win 7

Remote Assistance can be launched from command line or through the menus.

Click on Start type in "MSRA" and enter.

How to dismantle/Deassemble IBM ThinkPad R51

Disclosure. We assume no responsibility of any damage by following the below procedure.

How to dismantle IBM Thinkpad R51.

This model is relatively easy.

1. Keep the laptop upside down. Remove all the screws from the bottom. There are a lot of screws in different sizes. Its a good idea to mark which screw is where. Remove the memory.

2. Turn the laptop and open the screen. Using a pry tool slowly pry into the sides of the body to

lift up the whole top portion. You have to remove the keyboard and the top cover together. (Most other laptop's keyboard can be reomoved separately). See the picture below.

Lift up the top portion. Be careful there are 2 cables connected the motherboard. Gently pull them out. Picture of the bottom of the top cover is given with cables marked. Remove the smaller cable first, so that you get access to the other cable.







Good luck.
Sam
Computer Repair in Las Vegas ,
Laptop Repair in Las Vegas.

You can get virus infection from Adobe Acrobat too!

Adobe Corporation issued a security advisory for a potential exploit of their Adobe Acrobat/Reader product.

This vulnerability can be exploited via emails, chats, or website links. If you are running Adobe Acrobat or Reader, click the Adobe Help option and click Check for Updates. This will install the latest fix and updates for your Adobe. Do not open PDF attachments if you are not very sure of the sender.


Sam
Computer Repair in Las Vegas

Dismantling/De Assembling HP G60

Disclousure : Highland Computer Solutions Las Vegas will not be responsible for any equipment damage, nor any type of injury caused by following procedure. We recommend to use manual from manufacturer when available.

Overview : HP G60 laptops board is attached to the bottom of the case. ie In order to reach the

board, the keyboard cover and keyboard should be removed first. The keyboard is secured

with screws from the battery bay. After keyboard removal, the front cover should be removed where you can get full access to the motherboard. The power jack of HP G60 laptop is not soldered to the motherboard. Its connected to the motherboard via cable, which I like a lot.

1. Keep the HP G60 laptop upside down. Remove all the screws as circled in the picture. The green circleds screws are attached to the keyboard cover.

2. Be sure to remove all the screws in the battery bay( yellow circles). Keyboard is secured to the body with these screws.

3. Remove hard drive,memory and the wirless antenna wires from the back. Pull the cd

drive out of HP G60 laptop.

4. Keyboard cover and keyboard removal. With your both thumbs, slide the

keyboard cover up as given in the direction of red arrows ( see the red arrows on the picture below for direction ). Keyboard cover willbe released from latches and you can lift up the cover

and keyboard. Gently release the power cable from the ZIF connector. Also remove the keyboard cable.

[ Living without an antivirus package read my blog  ]

Below given is a picture of the keyboard cover with keyboard removed. The

keyboard's left edge rest on the tab on the keyboard cover marked with red circle.

5. Screen Removal. Remove the screws that attach screen to the body( 2 screws each side).

Remove the screen cable. Also remove all the wires from connectors. Please see the picture

below. Look for red circles. The antenna cables of wifi and going to the screen from the back

of the laptop. You need to pull out those ( which are attached to the screen on each side. Long

black cable). Lift up the screen gently.

6. Front cover removal. Remove the touch screen cable marked in red circle in the picture. Remove all the screws as marked on the picture in yellow. You can leave alone the connectors in blue circle. Using a pry tool or a credit card pry between body and front cover ( see the direction marked with yellow arrows). The front cover will come off from the body.

How to manage without an anti virus. Read my blog.

That's all. You have access to the main board from here!
Feel free to contact us if you have any questions at service@computerhighland.com

Good Luck.

Sam

Laptop and Desktop Repair, Web Design,Custom Programming.

You do not have sufficient privileges on this computer to create a wireless connection​ - Verizon broadband

When you try to start a verizon broadband utility on Windows XP you might get an error
"You do not have sufficient previleges on this computer to create a wireless connection".

Solution:
Make sure that following services are turned on and they are automatic on start up.

1. Telephony.
2. All the services starting with "Remote ..."

PS : In order to get to services console, type "services.msc" on Run box.


Computer Repair, Networking, Web Design

How to Restore Outlook Express

This article explains how to Restore Outlook Express data, in case your computer
crashed/you moving everything to another computer etc.



1. If you computer is crashed.
Connect your hard drive to another computer and get the outlook data files.
Outlook Express data files have extension ".DBX" . Do a search for "*.dbx" or look
in the folder C:\Documents and Settings\[USER]\local settings\Applicaton Data\[Identities]\{xxxx..}\Microsoft\Outlook

If you have only one user in the system, the path may not have "[Identities]\{xxx..}" portion.
Copy all the .DBX files to an external media.

2. If your computer is not crashed but you are moving to a new one or something.
Find out the .DBX folder by the method described below.

Outlook Express ( for convenice using OE here upon ) stores data in files with
extension ".dbx". All that you need to do is to grab all the files from the crashed/old
computer and post it in the new computer. OE stores the file in the following folder.

Tools Menu/Options/Maintainace / click on Store Folder





You got to make sure that "View Hidden Files " is set to folder option, in order to see this folder. In case you cannot go
to this path via explorer, copy this path, click windows Start button click on Run and paste
it and enter, the folder will open.

OE will have ".DBX" file for each of your folder. Inbox.dbx for your inbox etc.

Step1:
Locate and copy the OE folder contents as described above from the old computer to USB
flash drive or write to a DVD
Step2 : Open up OE in the new computer , locate the OE folder for the new computer.

Step3 : Close OE. Copy the files on Step1 to the folder.
Step4 : Open up OE again and you will have your data. This process will not set the email address mail server details.

How to restore outlook Address Book

Please note the above procedure will not restore Address Book. To restore address book you need to copy the address book file. OE stores address book as a single file with extension .WAB.
If you loging to windows as " Joe" the address book will be "Joe.WAB"

Outlook stores address book in a different location than mail data. Usually the location is
C:\documents and settings\[USER]\Application Data\Microsoft\Address Book ( Or you can
do a wild card search on your hard drive for "*.WAB" )
Copy the ".WAB" files from this folder and paste in on the new computer same location.

Good luck

Computer Repair in Las Vegas
Highland Computer Solutions, Las Vegas
we take no responsibility for losing data or any other damages of any sort by following
the procedures mentioned on this blog. Use it at your own risk.

Protect from Viruses.

How to Fight Viruses & Malwares
( Highland Computer Solutions )

Prevention & Protection:
The traditional methods are:
Install an antivirus package.
Enable browser security tools
Be sure to enable windows firewall
Be sure to enable Windows Defender ( which is free )


Always get a second opinion:
Use free scanners available on top of your favorite antivirus. (See the section "living without antivirus" )




A Different Approach:


A different approach is to use software packages which allows you to work in virtual mode. The idea is that you are not working on your real operating system but a copy of your system ( a sandbox ). At the end you choose to commit whatever changes you want to save to hard disk. (i.e. if you are editing a word document you choose to save it, but don’t permit any changes that you have not done on any other area. )


http://www.shadowdefender.com/
http://www.returnil.com/




Living Without Anti Virus:

People don’t like Anti Virus software packages for many reasons. Many of them are resource hogs, obtrusive and expensive. Whatever the reason might be, can you make it without any protection? If so how? Following are a few guidelines.

1. Always use browser provided security features like popup blocker, spam filter etc.
2. Use Windows Defender. (On XP you have to download and install it.)
3. Use online free virus scanners. Some scanners allow you to scan and remove viruses, where as others just let you know that you have infections. Following online engines allow you to remove the viruses.

A) http://www.bitdefender.com/scanner/online/free.html
B) http://onecare.live.com/site/en-za/default.htm?mkt=en-za
C) http://www.eset.com/onlinescan/

Following scanners allow you to detect them but don’t remove them. (Why use them? You can find out that if you are infected )

A) http://housecall.trendmicro.com/
B) http://home.mcafee.com/Downloads/FreeScan.aspx


4. Enable Boot Sector protect in BIOS so that boot sector of your hard drive is always protected.
5. Make another User login in your system with very limited permissions. When you are treading on dangerous grounds login to this user id and do it.
6. To remove spyware use

http://www.malwarebytes.org/
http://www.lavasoft.com/

What do I do if I'm Infected:

So your computer is infected. What to do if you do not have any antivirus protection. Depends on how bad is your system.

If you can load the operating system:

Use the free scanners explained in " Living Without Anti Virus" . You may want to try all of them one by one and see if any viruses are detected and choose the option to remove them after scan.

If you cannot boot to operating system or the system is not stable:

If this is the case, then you got to download a rescue CD to another computer and burn it to a CD. You have to boot your infected computer with this CD and then scan your hard drive.

Following are the tools.
Bit Defender Rescue CD.
http://download.bitdefender.com/rescue_cd/BitDefenderRescueCD_v2.0.0_3_08_2009.iso
Kaspersky rescue CD.
http://devbuilds.kaspersky-labs.com/devbuilds/RescueDisk/

Happy virus cleaning.


Highland Computer Solutions.
Las Vegas.